FAQ

Clear answers for a clearer setup

A practical starting point for display setup, care, and technical questions. For product-specific help, contact the NEXRGB support team.

How do I use the highest refresh rate

Use a compatible source device, cable, and display setting. Check the product page and your device output settings for the supported combination.

Where can I find OLED care guidance

OLED Care explains everyday habits and panel-care guidance designed to help you use a self-lit display with confidence.

Where can I find product updates

When product updates, firmware notes, or setup files are available, NEXRGB will direct customers to the relevant download or support resource.

I purchased through Amazon. Can I still get help

Yes. Include your model, Amazon order channel, device setup, and a concise description of the issue when you contact support.